Team roles

Every team member has a role that determines what they can see and do. Roles are assigned by the people who manage users on your platform.

Role	Typical responsibilities
Account manager	The day-to-day owner of clients: creates clients, guides them through the submission, verifies information and documents, prepares reviews, runs screenings.
Compliance	Independently verifies every party, assesses risks, approves screening reports and writes the final conclusion of a review.
Chief executive officer	Management: gives the final approval on onboarding and UBO-change reviews (the four-eyes control), records the CAMS meeting.
Director	Management-level access to the dashboard.
Business development manager	Commercial team member with dashboard access.
Read-only	Can view, but not change anything. Useful for auditors or observers.

Roles in the onboarding flow

The onboarding process deliberately spreads the work over roles, so no single person can onboard a client alone:

1. The account manager collects and verifies everything (Steps 1–4).
2. The compliance officer verifies everything again, independently, and writes the conclusion (Step 6).
3. Management (the CEO) makes the final decision on new clients: a different, more senior person than the reviewer.

Note

What you see in the dashboard depends on your role and your platform’s settings. If a button or tab from this manual is missing on your screen, you most likely don’t have the required permission; ask your platform administrator.