Welcome
BECCO E-gaming is the platform your team uses to onboard and manage clients that apply for an online gaming license with the Curaçao Gaming Authority (CGA). It brings the client acceptance process together in one place:
- Collecting information — your client and their shareholders and directors answer a guided questionnaire and upload the required documents.
- Screening — through the integrated Stracket service, the people and companies involved are checked against sanction lists, PEP registers and adverse media. Screening is not a one-off: everyone is re-screened periodically after onboarding.
- Reviewing — your compliance team assesses the risks and verifies every piece of information. Reviews also continue after the decision: clients are re-reviewed periodically, and after relevant changes such as a UBO change.
- Deciding — the client is approved or rejected, with a full audit trail of how the decision was reached.
Who is this manual for?
Section titled “Who is this manual for?”This manual is written for dashboard users: account managers, compliance officers and managers who work with clients in the BECCO E-gaming dashboard. No technical knowledge is required. Every chapter describes what you see on screen and which steps to take.
If you were invited to fill in a form or to use the client portal, this manual is not aimed at you. A description of the portal itself can be found in What your client sees.
Three terms to know
Section titled “Three terms to know”| Term | Meaning |
|---|---|
| Client | One onboarding case: the company (or person) applying for a license, together with everyone and everything connected to it. |
| Party | A person or company connected to a client — for example the point of contact, a shareholder, a UBO or a director. One client usually has several parties. |
| Platform | Your organization’s own environment within BECCO E-gaming. All your clients, team members and settings live inside your platform. |
More terms are explained in the glossary.
How this manual is organized
Section titled “How this manual is organized”- Getting started — signing in and finding your way around the dashboard.
- Onboarding a client — a step-by-step guide through the complete onboarding journey, in the order you perform it.
- After onboarding — the ongoing lifecycle: periodic reviews, portal changes and monitoring.
- Affiliations — recording and screening affiliated companies and directors around the structure.
- Linked parties — sharing one person or company across multiple clients.
- The CGA license — the license application forms, and managing the license documents, seals and CGA conditions.
- The client portal — what your client sees on their side after you invite them.
- Communication — emailing your client and chatting internally with your team.
- Reference — quick lookups: every status explained, team roles, the emails the system sends, and a glossary.
Continue with Signing in.